User Agreement
Welcome to the pharaohs online store. By accessing our website and purchasing our products, you agree to the following terms and conditions. These terms apply exclusively to transactions within the United Kingdom.
1. General Conditions
The website pharaohs is operated by our company, which is registered in the UK. By visiting our site or purchasing our products, you agree to comply with all applicable laws and regulations. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website indicates your acceptance of the updated terms.
2. Privacy Policy
Your privacy is important to us. We are committed to maintaining the confidentiality of your personal data in accordance with the UK's Data Protection Act 2018 and GDPR. We collect and use personal information provided by you for processing orders and improving our services. For more details, please refer to our Privacy Policy.
3. Cookies
We use cookies to enhance your browsing experience and analyze site traffic. By using our platform, you consent to the use of cookies as described in our privacy policy. You can adjust your browser settings to disable cookies, but some site features may not function properly.
4. Payment and Pricing
All prices listed on our website are in GBP and inclusive of VAT. We offer several payment options, including Visa, MasterCard, and PayPal. Payments are processed securely through encrypted networks.
5. Delivery Information
We aim to deliver your products within 3-5 business days through popular courier services like Royal Mail and DPD. Delivery charges start at £3.99 and may vary depending on the size and weight of your order. Please note that delivery times may be affected by external factors beyond our control.
6. Returns and Refunds
If you are not satisfied with your purchase, you are entitled to return products within 14 days of receipt in accordance with the Consumer Rights Act 2015. Returned items must be in their original condition and packaging. Please contact our customer service at [email protected] to initiate a return and refund process. Refunds will be processed within 14 days of receiving the returned items.
7. Limitation of Liability
pharaohs will not be liable for any loss or damage arising from the use of this site or products sold through it. This includes, without limitation, direct, indirect, incidental, punitive, and consequential damages.
8. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising from these terms or the use of this website will be resolved in the courts of England and Wales.
For any inquiries or concerns, please contact us via email at [email protected] or phone at +44 7498037890. Our address is 8, Kexby Avenue, York, YO10 3HF, United Kingdom.
Effective Date: 18.01.2025